Press Play Again, by Inuvera Ltd

Delete your Press Play Again account

You can delete your account, and what we hold with it, at any time. There are two ways: in the app, which is immediate, or by emailing us.

In the app

1. Open Press Play Again and tap the cog on Home.
2. Tap Account. (Sign in first if you aren't.)
3. Tap Delete account, and confirm.

Your account is deleted straight away.

By email

If you no longer have the app, email support@inuvera.com from the email address you signed in with, with the subject "Delete my Press Play Again account". We'll delete the account within 30 days and reply to say it's done.

What is deleted

• Your account and the email address you signed in with.
• The name you chose for the community.
• Our record of your subscription.
• Everything you posted in the community: your messages, and the screenshots and printouts you shared, in rooms and in private chats.
• Your membership of private chats, and your list of people you've blocked.

What is kept

• Reports. If one of your messages was reported by someone, or you reported someone else's, the report stays, with a copy of the words that were reported. It is no longer linked to your account, and it's kept for as long as it's needed to keep the community safe and to meet our legal duties.
• Bans. If an account was banned from the community for breaking its rules, its email address stays on the ban list, so the same address can't join again.
• Backups. Our database's routine backups hold deleted accounts for up to 7 days before they're overwritten.
• Purchases. Apple and Google keep their own records of what you bought from them. We can't delete those.

What was never ours

Your games, saves, settings and system files stay on your phone or tablet and are never sent to us. Deleting your account leaves them as they are. Uninstalling the app removes its saves and settings.

Questions: support@inuvera.com